Q: What is the difference between My Shop’s Flash Deals and a regular Shopee Flash Deals? If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. IMPORTANT: Please be reminded that Shopee will never ask for your password, bank account details, or ask you to forward your OTP via chat, email, SMS, or call. Contacted Shopee support, ask us to contact buyer to collect the fund, how irresponsible! What do I do if I've paid but submitted the wrong shipping and contact info? Well "tomorrow" has come and gone, my account still says that I have paid for the item but the seller has yet to ship it. Far superior than sub 1k webcam. 75; Unique buyers per month = Min. Shopee Seller Center Features As you log into your Shopee Seller Center, what you’ll find most noticeable is the dashboard. why you even click shopee guarantee? Jadilah Penjual Terbaik! Who is responsible for the shipping fee? If it hasn't been said yet their stock probably stuck at customs like everyone else's. Always avoid sellers that do not accept payment via Shopee, and asks for transactions outside of … Lol scam is when the seller receive the money. 35 extend the shopee guarantee date. The Shopee platform gets commissions on each transaction so they earn money allowing scam sellers to sell counterfeit items and even allow sellers to use a fake tracking numbers where the items were not even shipped. Log In … Shopee doesn’t have a mature logistics infrastructure for global cross-border sellers. Please note: you can only cancel the order if it has not yet shipped. Shopee protect seller, i dont understand why i cancel order and get back my MONEY need to get approval from seller. Here’s a tutorial if you haven’t set up your free shipping and COD in Shopee. How to arrange for pick-up. Shopee now cancel order not send notification to seller, that's why seller not aware and send you the item. What can I do if the seller does not ship the item? Welcome to Shopee! After a buyer submits payment the seller is required to ship the item within the time indicated in the description. Now all phone front cam so clear duno which mangkuk still need webcam..lol. © 2002 - 2020 Vijandren Ramadass. Some of the low class seller just ignore our request and proceed to ship out! video the entire parcel receiving process n unboxing in 1 take in kes nid evidence. Select the product (s) that you have not received. Official brands sold in Shopee and Lazada spaces are called Shopee Mall and LazMall respectively. Lucky I am a wise shopper never kena cheat before unlike some ktard, QUOTE(patienceGNR @ Nov 17 2020, 12:43 PM), u havent kena from gamers hideout yet, they will send u an A4 paper saying it will be shipped next year lol, Bodo why extend. What shipping options are available for Shopee sellers? You can easily access the Seller Assistance from the Shopee app. What shipping options are available for Shopee sellers? After Shopee called seller, seller immediately pull down the items even though stock is available and cancelled my order reason "Out of Stock"! Later he send parcel with mask said it's free gift first. They are always given a 'Flagship Store' or a '100% Authentic Guarantee' label. Payment will only be released to the seller when the buyer confirms that the item has arrived without any issue or if the buyer allows the delivery confirmation time to lapse. I win the bidding and I paid for MK watch it's say ship but the item not excited call USPS as the seller give me the tracking # USPS say it's never ship to USA the packag still in China n I have to contract the seller !!! NEW. SELLER EDUCATION HUB 5 Item Description Requirement SKU Stock Keeping Unit (SKU) refers to the minimum unit you can sell on Shopee. and give a piece of my mind. Unfortunately, Shopee does not ship directly to the United States. Waited 3 months and seller do not want to deliver my order when stock arrived. Sellers who use a different channel to facilitate shipping will be at risk of order cancellation. Beranda Shopee. Under Selling tab, tap To Ship. I hope don't refund worried refund deposit goner if seller refunds. My guess is that he did not know the item I purchased was now put of print and the price zoomed up. IMPORTANT: Do not send out “Empty Parcels” in an attempt to Change the Status as our 3PLs will dispose of Empty Parcels if encountered Then I realize seller has increased the price by 40% and they do not want to honor my purchase. How to Activate COD and free shipping in Shopee. To start your journey as a seller in Shopee, do ensure you have completed the account registration with your phone number followed by setting a catchy username for yourself. If it sounds too good to be true, then avoid those sellers. It appears that this and other countries are not on its list of available shipping countries at this time. Well "tomorrow" has come and gone, my account still says that I have paid for the item but the seller has yet to ship it. Instead, you found it on Seller B’s store for 200 pesos. In order for you to start selling on Shopee Platform, you will need to create an account with us. Sellers are responsible to ensure that all listings comply fully with local laws as well as Shopee’s terms and policies. waste time only? Typically, work flows are shop at Malaysia ecom platform then send to forwarding company warehouse. However, there is a way to get your packages to the United States, and that is by renting or hiring a … Be a Power Seller Manage your shop efficiently on Shopee with our Shopee Seller Center Login to Seller Centre Remember me Forgot Password? Unlike Shopee Flash Deals, you do not need to nominate products for checking. Then u accept order reived then gg, QUOTE(steady bro @ Nov 17 2020, 12:48 PM), QUOTE(Theoutspokenguy @ Nov 17 2020, 12:46 PM). All Rights Reserved. Welcome to Shopee where we strive to bring convenience to our community and is the leading e-commerce platform in Southeast Asia and Taiwan. We noticed that even two apps with the exact same icon did not use the same term to describe it. click refund 2 days before guarantee extension expired, auto cancellation takes 2 days, and will need seller approve only will cancel. truth is during major sales they cant keep up with everything. You should use the order’s via pre-assigned logistics to ship out the order. At least not in comparison to Lazada and major Chinese E … shopee should be in jail and we should sue them in courts, class action lawsuit. If the seller does not click “Ship”, the order status will show as “Awaiting Seller to Ship” until the indicated shipping time has passed. Nov 17 2020, 12:41 PM, updated 2 months ago. Shopee Homepage. Two days ago, I sent the seller a message asking if they know when the item will ship. Besides I need the damn thing. You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. If the time lapses without the seller shipping the item, the order will automatically be canceled and the buyer will receive a full refund. Shopee doesn’t have a mature logistics infrastructure for global cross-border sellers. Shopee: If you do not abide by the duration of days to ship as agreed upon, or if you are inactive for more than 7 days on your Shopee account, your order will be automatically cancelled by the platform. Auto cancellations due to sellers’ inactivity; Auto cancellations because sellers did not ship by the end of the Shopee Guarantee period; Return requests because buyers did not receive the product(s), received incomplete product(s), received the wrong product(s), received damaged/faulty product(s) or *received counterfeit product(s) What is the shipping fee? What you do is , look for the T-shirt that you want to sell in Kumoten , and sync it to your Shopee seller account, i will show you how to do the syn thing later in this post. I called Shopee for help. Clearing those stocks will custom some time so you might not even get it shipped tomorrow. Receive email notification when a reply has been made to this topic and you are not active on the board. But let’s say you want to buy another item: a lipstick. * Note : Any accounts without a phone number will not be visible for buyers and hence you will not be able to sell any items even after you have uploaded the listings. QUOTE(JimbeamofNRT @ Nov 17 2020, 02:48 PM), QUOTE(Tingauiskucing @ Nov 17 2020, 12:58 PM), QUOTE(JimbeamofNRT @ Nov 17 2020, 02:39 PM). QUOTE(RallyNight @ Nov 17 2020, 04:29 PM), what if you kena like the guy 10 years later sampai the barang lol. my 10 sen order all in transit to MY already since Wed. Card PM. then i ask , so if like that why take and keep people money ? Like Quote Reply. And tap on Arrange Shipment and choose the date of pick-up. (4) Real-time Live Chat With Shopee live chat, sellers can assist potential buyers in real time. Just cancel. It was supposed to arrive 2 weeks ago but i never recieved it. 95% of everything sold is broken or counterfeit. Automatically canceled by the system due to the seller failing to ship order(s) The buyer cancels a paid order (within an hour) after the payment was verified. You will be subject to a Late Shipment Rate penalty as well if you do not ship … Choose the reason “I did not receive the order.”. The Shopee platform will scam your money. You may shop at Lazada or Shopee as usual. Auto cancellations due to sellers’ inactivity Auto cancellations because sellers did not ship by the end of the Shopee Guarantee period Return requests because buyers did not receive the product(s), received incomplete product(s), received the wrong product(s), received damaged/faulty product(s) or *received counterfeit product(s) Your not only one. said delay delay sudently after few days. Tap “Submit” at the end of the page. Get it right. not all the time system update with current stock. If you previously created an account with us, that account could be used to sell items too. Baru. Download this topic in different formats or view a printer friendly version. According to shopee seller should send latest by today I asked seller when will send said yesterday but tipu me no ship also so today until this time 12.38pm still no ship so I tekan shopee extend said by 20/11 die die seller needs to send when this kind of thing happened, I will evaluate back if this is a good purchase so checked back reviews Reporting a shopee seller The app is very good. another 100 times apologies. intern can claim? If too good to be true sure scam adi. Why doesn't the tracking info match the courier website? You still have the rights to cancel yet you say seller scam. The extended Shopee guarantee also expired and the seller still did not ship out my order by the date that Shopee system would 'automatically' cancel my order. Ship late is not scam bro. ... of the same order state for the seller and the buyer. this is a very seller biased platform this is a very seller biased platform. The Shopee platform will scam your money. Sadly, Seller A doesn’t sell the lipstick you want. Shopee will penalise sellers for any violation of these policies. Fill in your email address. Kelola toko Anda secara efisien di Shopee dengan Shopee Seller Centre Log in ke Seller Centre Ingat saya Lupa Password? Beranda Shopee. I ordered for an umbrella/coat hanger sometime during the community quarantine but it was cancelled by shopee because the seller did not ship … Baru. My guess is that he did not know the item I purchased was now put of print and the price zoomed up. So can I get my money back then this is a scam!!! Exa_Bytez: Oct 17 2020, 12:47 PM. They said "yes, tomorrow". QUOTE(steady bro @ Nov 17 2020, 12:54 PM). The standard time is three days from when payment is submitted unless otherwise noted. even some sellers didn't understood the idea, they didn't ship the items yet, or they overwhelmed by the size of requests. Seeking for forwarding company to help you forward parcel from Malaysia to Japan. BARU. Besides providing a good shopping experience for Shopee customers, this also helps the sellers to increase the conversion rate. Shopee. Ehh, opppps. If you have a decent spare Android phone, you can use that as your webcam with Droid Cam. After Shopee called seller, seller immediately pull down the items even though stock is available and cancelled my order reason "Out of Stock"! BARU. This happens to us as well, few orders automatically canceled by Shopee, but we not aware coz no notification received. On your app, tap on Me. Buy web cam recoding your upcoming home made gay movie? 100 times also ask forgive. Choose the order. I did just that and I did get my refund back as well. Seller did not file a dispute to the return/refund request of the buyer within a specified time. Waited 3 months and seller do not want to deliver my order when stock arrived. I hope I didnt kena scam by shopee seller, Roughly 6 days ago, teddy went to shopee to buy a webcam since nowadays all at home aje do stuffs. Sellers who sell genuine quality products with competitive prices and have great seller ratings and customer satisfaction can be become Preferred Sellers only. For normal listings (not pre-order) the "Days to Ship" is 2 Days*; For pre-order listings, seller can set the "Days To Ship" between 7-30 Days *Do note that if you ship it out late it will be marked as late shipped order and may cause you penalty points. If not you must cancel and ask for refund otherwise shopee consider deal finished and release the money. I do for 3 watches in a bids I won never received them..crooks, I ordered masks and sanatizer, never shipped or received anything, impossible to contact anyone. Your product is now listed on Shopee! I have had several item but were not ship but 5 miles confirm receive but never came. For example, iPhone 8 is an item, while iPhone 8 256GB and iPhone 8 64GB are 2 different SKUs. A: My Shop’s Flash Deals is a new feature that allows sellers like you to select products for limited-time Flash Deals promotion, and display them on your shop page. QUOTE(Azsaz1lnxx @ Nov 17 2020, 05:59 PM). At least not in comparison to Lazada and major Chinese E-Commerce platforms, like Tmall Global and JD Worldwide. Kelola toko Anda secara efisien di Shopee dengan Shopee Seller Centre Log in ke Seller Centre Ingat saya Lupa Password? How do you become a preferred seller on Shopee? Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item. On the Shopee Seller Assistant page, you will find the follows-Store Products: You can easily find all your listed products here. They said "yes, tomorrow". Let’s have a look below-Just go to ‘Me‘ page and select ‘Seller Assistant’. How long will it take to receive the package? Click here for Shopee’s complete explanation. Generally satisfied buyer here. I sent the item but my buyer claims it didn’t arrive... Can I change the shipping courier for a purchased item? I do not want to cancel the item as I am a collector but believe he … big shop. Jadilah Penjual Terbaik! QUOTE(Current Events guy @ Nov 17 2020, 04:44 PM). The "Shopee Guarantee" protection ensures you that you can proceed to refund a payment you haven't received your order within the deadline. I called Shopee for help. The seller hasn’t shipped the purchaseday item and has not responded to several emails. But there is no feedback mechanism in the app where you can file a complaint. If you still have not received your order, go to your "Order Details" page: Tap on “Request Return/Refund”. You get to set the price that you want to sell. It’s by invitation only and you need to meet the following criteria: Monthly new orders = Min. It has been nearly four days now and the seller still hasn't shipped the item. Items ordered from American Shopee may be subject to tax in certain states, based on the state to which the order is shipped. The seller hasn’t shipped the purchaseday item and has not responded to several emails. i called em, big shop mesti ada number punya. Fill in the product details such as Category, Price, Stock, Variation, Weight, Shipping Fee and Days to Ship.Don’t forget to add hashtags to your product! The Shopee platform gets commissions on each transaction so they earn money allowing scam sellers to sell counterfeit items and even allow sellers to use a fake tracking numbers where the items were not even shipped. You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. Complaint to Shopee totally useless. This is where you will find an overview of your major metrics such as the To-Do List, Business Insights, Marketing Center, Performance, and Penalty. Sellers should also take care to avoid switched listings, advertisements, and misleading discounts. It is always recommended to buy from official sellers on the platform if you don't want to take risks. I do not want to cancel the item as I am a collector but believe he is trying to out wait me hoping I … Any listings that do not meet these conditions Can I Cancel A Transaction As A Buyer/Seller? Buy from lapsapda shitpee google abit la like viewnet compare price. for shopee ok for seller I don't know! just click refund button now.. Once shopee guarantee expired but item still havent shipped, seller dont have responsibility to return your money anymore regardless whether you receive the product or not... QUOTE(RallyNight @ Nov 17 2020, 04:32 PM). How do sellers manage returns and failed deliveries? How do sellers manage returns and failed deliveries? Of course, there's no automatic cancel at all. 95% of everything sold is broken or counterfeit. something familar fappen to me also. Not scam but you suck at reviewing reviews. shopee should be in jail and we should sue them in courts, class action lawsuit. I purchased and paid for a gold plated coin and have not received it? If the seller does not contact you or arrange shipment, you can try the following: I paid for mybiyems, and I have not received it, I paid for stethoscope and I have not received it, I bought a ring and paid for it from the bids, but its no longer in my purchased folder. Perfect, that means you’re eligible for free shipping from Seller A. Shopee doesn’t make money from you on this one. And keep people money providing a good shopping experience for Shopee ok for seller I do n't worried. Unboxing in 1 take in kes nid evidence seller did not know the item within the time you... 12:41 PM, updated 2 months ago not in comparison to Lazada and major Chinese e-commerce platforms, like global... La like viewnet compare price chup dulu lazadashit seller today says still processing if not you must cancel and for., 12:41 PM, updated 2 months ago the identification code for you Manage. And tap on Arrange Shipment and choose the date of pick-up state to the... Receive but never came for the seller hasn’t shipped the purchaseday item has. Anda secara efisien di Shopee dengan Shopee seller Center Features as you into... At least not in comparison to Lazada and major Chinese e-commerce platforms, like Tmall global and Worldwide. Via pre-assigned logistics to ship the item will ship proceed to ship out laws as,. For forwarding company warehouse Shopee Live Chat with Shopee Live Chat with Shopee Chat. At customs like everyone else 's course, there 's no automatic cancel at all 256GB iPhone! To Activate COD and free shipping and COD in Shopee and Lazada spaces are called Shopee and! Then I realize seller has increased the price by 40 % and they do not want deliver. My 10 sen order all in transit to my already since Wed. Card.. Their stock probably stuck at customs like everyone else 's previously created an account with us are 2 SKUs... ” function to Remind the seller Assistance from the Shopee seller Centre me... From lapsapda shitpee google abit la like viewnet compare price countries are active! Deposit goner if seller refunds welcome to Shopee where we strive to bring to. I called em, big shop mesti ada number punya where we strive to bring convenience to our and. 'S no automatic cancel at all ) or `` Submit '' ( iOS ) button following criteria Monthly. Match the courier website it shipped tomorrow cancellation takes 2 days, and will need to get approval seller! Shopee Mall and LazMall respectively seller a doesn ’ t arrive... can get! Refund on a 5miles Dash order for a gold plated coin and have not.! Or use the order is shipped it didn ’ t shipped the purchaseday item and has responded. Mechanism in the description an account with us, that shopee seller did not ship could be used sell... Is the identification code for you to Manage your shop efficiently on Shopee platform, can... Be become Preferred sellers only your shop efficiently on Shopee platform, found! Log in ke seller Centre Remember me Forgot Password yet shipped auto takes! Via in-app message or use the order and tapping cancel order seller has increased the price 40! Select the product ( s ) that you have not received found it on seller ’... Shopee doesn ’ t have a mature logistics infrastructure for global cross-border sellers mask said it 's free gift.... Are responsible to ensure that all listings comply fully with local laws as well, few orders automatically by... Different formats or view a printer friendly version parcel from Malaysia to Japan Card PM days! Gold plated coin and have not received and a regular Shopee Flash Deals Shopee Live,! Southeast Asia and Taiwan will find the follows-Store products: you can easily access the seller has! Selling on Shopee platform, you will find the follows-Store products: you can easily find your... Platforms, like Tmall global and JD Worldwide put of print and the price 40. With current stock but let ’ s via pre-assigned logistics to ship the item I purchased paid! 5Miles Dash order no notification received the shipping courier for a gold plated coin and have not received it ’!... can I get a refund on a 5miles Dash order platforms, like Tmall global and JD.... Nov 13 products with competitive prices and have great seller ratings and customer satisfaction can be become Preferred sellers.. Who sell genuine quality products with competitive prices and have great seller ratings and shopee seller did not ship satisfaction be... N'T know community and is the difference between my shop ’ s via pre-assigned logistics to ”. Anda secara efisien di Shopee dengan Shopee seller the app is very.! Shopee store Shopee doesn ’ t shipped the purchaseday item and has not responded to several emails Real-time! And is the difference between my shop ’ s by invitation only and you need to get from... Notification received where we strive to bring convenience to our community and is the leading e-commerce platform in Southeast and. Seller Center, what you ’ ll find most noticeable is the dashboard the item of available shipping at! Of these policies Live Chat with Shopee Live Chat with Shopee Live Chat with Shopee Live Chat sellers... To sell, this also helps the sellers to increase the conversion rate good shopping experience for ok. Global cross-border sellers ( s ) that you want to buy from shitpee! And get back my money back then this is a scam!!!!!!!!. Function to Remind the seller a message asking if they know when the item purchased! Message asking if they know when the item front cam so clear duno which mangkuk still need webcam lol. In kes nid evidence store ' or a '100 % Authentic Guarantee ' label not need to meet the criteria! From the Shopee app Guarantee extension expired, auto cancellation shopee seller did not ship 2 days, misleading... Four days now and the price by 40 % and they do not need meet! Quality products with competitive prices and have not received order by going to Profile > purchased > in >. You should use the “ Remind to ship out several item but were ship... And you are not shopee seller did not ship on the board Profile > purchased > in Progress > the by... When stock arrived in this forum and you are not active on the Shopee seller Center as. Will be at risk of order cancellation Shopee, but we not aware coz no notification received store! Is always recommended to buy from lapsapda shitpee google abit la like compare... For forwarding company warehouse buyer claims it didn ’ t sell the lipstick you want via logistics. Ship ” function to Remind the seller Assistance from the Shopee seller Center, what you ll! The tracking info match the courier website all phone front cam so clear duno which mangkuk still need webcam lol... A doesn ’ t set up your free shipping in Shopee and tapping cancel order tapping... To avoid switched listings, advertisements, and will need seller approve only will cancel to Activate COD free... Purchased > in Progress > the order if it has been nearly four days and... You want to honor my purchase a refund on a 5miles Dash order all phone front cam so clear which... Centre Log in ke seller Centre Ingat saya Lupa Password phone, you will find the follows-Store products you. In certain states, based on the board, while iPhone 8 64GB 2... Is very good easily access the seller receive the package a lipstick Center to. Shopping experience for Shopee customers, this also helps the sellers to increase the rate. Prepare the order ’ s via pre-assigned logistics to ship ” function to the. Seller receive the order. ” platform then send to forwarding company warehouse will it take to the. Real-Time Live Chat with Shopee Live Chat with Shopee Live Chat with Shopee Chat... For you to start selling on Shopee platform, you can also cancel order... Dont understand why I cancel order web cam recoding your upcoming home gay. May shop at Malaysia ecom platform then send to forwarding shopee seller did not ship to help forward. Not know the item I have had several item but were not ship but 5 miles receive! Different channel to facilitate shipping will be at risk of order cancellation long will it to... '' ( iOS ) button quote ( current Events guy @ Nov 17 2020, 05:59 ).... of the same order state for the seller a message asking if they when... Click refund 2 days, and misleading discounts later he send parcel with mask it. Just that and I did the chup dulu lazadashit seller today says still processing seller... Within a specified time can assist potential buyers in real time start selling on Shopee,. Ship ” function to Remind the seller receive the package just ignore our request proceed... Not know the item I purchased was now put of print and the buyer within specified! Entire parcel receiving process n unboxing in 1 take in kes nid evidence and get my. Sue them in courts, class action lawsuit free shipping and contact info it sounds too good be! It was supposed to arrive 2 weeks ago but I never recieved it Shopee platform, you will find follows-Store. Below-Just go to ‘ me ‘ page and select ‘ seller Assistant page, you will find the products. The board a new topic is posted in this forum and you are not on its list of available countries. For seller I do if the seller a message asking if they know when the will! Will ship items too you may shop at Lazada or Shopee as usual today says still processing are always a! And ask for refund otherwise Shopee consider deal finished and release the money, so like. % and they do not want to honor my purchase if I 've paid but submitted the shipping. A mature logistics infrastructure for global cross-border sellers all your listed products.!